Privacy Policy

Introduction

NebulaHarbor B.V. ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial planning services.

We are the data controller for the personal information we process about you. Our registered office is located at Kerkstraat 215, 3063 LM Rotterdam, South Holland, Netherlands. Registration Number: 66321452.

Data Collection

The data we collect includes personal information you provide directly to us and information automatically collected when you use our website. We collect the following types of information:

• Contact information (name, email address, phone number, postal address)
• Financial information necessary for providing our services
• Communication preferences and marketing consents
• Website usage data through cookies and similar technologies
• Information provided in forms, consultations, and correspondence

How We Use Your Information

We use of your data is based on legitimate interests, contractual necessity, and your consent. How we use your information includes:

• Providing financial planning services and consultations
• Communicating with you about our services and responding to enquiries
• Processing transactions and managing client relationships
• Improving our website and services through analytics
• Sending marketing communications (with your consent)
• Complying with legal and regulatory requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent for specific purposes

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Client financial information is typically retained for seven years after the end of our professional relationship, in accordance with financial services regulations. Marketing data is retained until you withdraw consent or we determine it is no longer necessary.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions by the European Commission.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable law, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.